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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Olivia Womack

April 30, 2026

5  out of  5
rating by Olivia Womack
"Jean Fackler is always a delight to deal with! Very quick response time and always has a positive attitude. She is so helpful!"
We responded:
"Hi Olivia! 🌟 Thank you so much for your amazing review! We’re thrilled to hear that Jean’s quick responses ⚡ and positive vibes 😄 made your experience delightful. We like to think she’s got superhero-level helpfulness 🦸‍♀️—faster than a speeding email and always ready to save the day! Thanks for choosing Jay Gemes State Farm. We’re here whenever you need us! 🙌🚗💼"
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Cecilia Black

April 29, 2026

5  out of  5
rating by Cecilia Black
"Love this team of people! Anytime I’ve needed to add or remove insurance they’ve made it super easy and they’re such wonderful people to speak with! Only been in one accident and filing a claim was easy as well. No negative feedback here!"
We responded:
"Cecilia, thank you so much for the fantastic review! ⭐️⭐️⭐️⭐️⭐️ We’re thrilled to hear that our team makes adding or removing insurance easy‑peasy — that’s exactly how we like it 😄. And we’re especially glad your claim experience was smooth… even if we wish you didn’t have to test us on that one 🚗💥😅 From motorcycle to homeowners to auto, we’re always here to keep things simple, friendly, and stress‑free 🏍️🏡🚗💼 We appreciate you and love having you as part of the Jay Gemes State Farm family!"
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Honey I'm Home

April 29, 2026

5  out of  5
rating by Honey I'm Home
"Jean fackler is my goto agent! From car/truck/trailer insurance both commercial and private to home/life and umbrella insurance she has me covered and peace of mind I'm protected and at an incredibly affordable price! Every time I call I get a quick personal response!!! I would give them 6 stars if I could!"
We responded:
"Thank you for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Nancy Woodard

April 29, 2026

5  out of  5
rating by Nancy Woodard
"I’m so thankful for Arianna at Jay’s office! In my twenties, life insurance felt confusing and honestly a bit overwhelming but she made the whole process so easy to understand. She walked me through different options and helped me choose what’s best for my short and long-term goals. Highly recommend her for anything life insurance!"
We responded:
"Hi Nancy! 😊 Thank you for the awesome 5-star review! Arianna is definitely our life insurance whisperer—turning confusion into clarity one policy at a time. 🧙‍♀️✨ We’re so glad she could make the process feel less like rocket science 🚀 and more like a friendly chat over coffee ☕. Thanks for recommending her—she’s blushing! If you ever need anything else, Arianna and the team have got your back for both short and long-term goals! 💪📋"
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dylisha gross

April 29, 2026

5  out of  5
rating by dylisha gross
"The whole team is great .. Alanna is excellent"
We responded:
"Hi Dylisha! 🌟 Thank you so much for the 5 stars! We like to think of ourselves as the Avengers of insurance — just with better coffee and fewer capes. ☕🦸‍♂️ Glad the whole team could save the day for you! If you ever need us, we’re just a call away. 🚀😊"
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jean fackler

April 29, 2026

5  out of  5
rating by jean fackler
"Love Jay Gemes State Farm! Very knowledgeable . If you need insurance give them a call."
We responded:
"Thanks Jean, it has been a pleasure taking care of your insurance over the years"
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Alexis Jumper

April 29, 2026

5  out of  5
rating by Alexis Jumper
"Highly recommend! Friendly service and they took the time to answer all my questions."
We responded:
"Hi Alexis! 🌟 Thank you so much for the glowing recommendation! We’re thrilled our friendly team could answer all your questions—no question too big, no question too small (or silly! 😄). If you ever need us again, we’ll be here ready to help with a smile! 😊👍 #JayGemesStateFarm"
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Amber Slack

April 20, 2026

5  out of  5
rating by Amber Slack
"Leann was great to work with! Helped me make sure i had everything i needed completed"
We responded:
"Hi Amber! 🚀 Thanks a ton for the 5 stars! 🌟 Leann is definitely our insurance superhero 🦸‍♀️—making sure you’re covered from helmet to bumper! 🏍️🚗 If you ever need us to insure your rocket ship, just let us know! 🚀😉 Thanks for choosing Jay Gemes State Farm! 🙌"
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Kayla Carder

April 16, 2026

5  out of  5
rating by Kayla Carder
"The whole team is great!!"
We responded:
"Hi Kayla! ⭐⭐⭐⭐⭐ Thanks a ton for the awesome review! We're thrilled you think our prices and team are great – we aim to please (and maybe even crack a smile or two 😄). Thanks for being part of the Jay Gemes State Farm family! 🚗💼🎉 Stay awesome! The Jay Gemes Team 🚀"
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Riley Pugh

April 10, 2026

5  out of  5
rating by Riley Pugh
"Been with Allstate ever since i started driving and my rate was roughly the same the whole time. Then suddenly they go 25% without even informing their customers and didn’t even try to help lower their rates. Huge shout to Gabrielle Dominick for saving me about $75 on my insurance along with a life insurance policy! 5 star aren’t enough for the experience! (Updated) April 2026: Jay and his team constantly stay in contact with their members if we need any additions or have any questions! Sarah-Beth and Linda have both been phenomenal now adding my wife to the policy. Wouldn’t trust anyone else with my home and auto than with Jay and his team!"
We responded:
"Riley, we’re so glad to hear how Gabrielle was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Aimee Janney

March 20, 2026

5  out of  5
rating by Aimee Janney
"Love Jay Gemes State Farm. My family followed Jean over from Tom Martin State Farm when he retired and we’ve been very happy!"
We responded:
"Aimee, thank you so much for the love! ❤️ We’re thrilled your family followed Jean over—she’s definitely someone worth following 😄. Hearing that you’ve been so happy with us truly makes our day. Whether it’s homeowners, disability, or auto insurance, we’re here to keep everything running smoothly and stress‑free 🚗🏡💼. We’re grateful to have you as part of the Jay Gemes State Farm family!"
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Stephen Cannon

March 4, 2026

5  out of  5
rating by Stephen Cannon
"Good Folks to do business with."
We responded:
"Stephen, thank you for the kind words! We work hard to be “good folks,” and it’s always nice when someone notices—especially someone with good taste in insurance partners. We appreciate you choosing Jay Gemes State Farm and look forward to helping anytime you need us."
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Muddy Muddy

February 25, 2026

5  out of  5
rating by Muddy Muddy
"Rachelle was absolutely amazing. Fast, great customer service, and got us a rate in care insurance. Definitely Recommend."
We responded:
"Muddy: Thank you so much for the fantastic review! 🌟 We're thrilled to hear Rachelle was able to zoom through the process 🚗💨 and get you a great car insurance rate—no speed limits here! 🛣️ Your recommendation means the world to us 🙌, and we’re always here to keep things running smoothly for you. Drive safe and thanks for choosing Jay Gemes State Farm! 😊👍"
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Doug Monahan

February 11, 2026

5  out of  5
rating by Doug Monahan
"Quick and efficient service with a pleasant tone"
We responded:
"Doug, thank you for the fantastic review. We’re glad to hear you found our pricing reasonable and our service quick, efficient, and pleasant. Providing a smooth experience—especially with auto insurance—is something we take a lot of pride in, and it means a lot to know it came through for you. We appreciate you choosing Jay Gemes State Farm and look forward to being here whenever you need us."
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Linda-Grace Thorne

January 28, 2026

5  out of  5
rating by Linda-Grace Thorne
"Leann was super friendly gave me a great quote."
We responded:
"Hi there! Linda here from Jay Gemes State Farm 🚗💼. So glad Leann could steer you right with a friendly smile and a great quote! 😊 When it comes to vehicle insurance, we like to keep prices reasonable and service super friendly—kind of like a pit stop for your peace of mind. 🏁 Thanks for sharing your experience! If you ever need a tune-up on your coverage, you know where to find us. 🚘✨"
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Rindy Turner

January 15, 2026

5  out of  5
rating by Rindy Turner
"Rachelle assisted in helping me switch to a policy with State Farm for myself and my parents. She was extremely helpful, friendly, professional, and prompt. She made everything easy and quick for me which made my life easier. She was a pleasure to work with and also offered other options for me to add on in the future if I decide to do so. Very happy with my experience with Rachelle and the pricing of my new policies at State Farm!"
We responded:
"Hi Rindy! Thank you so much for the wonderful 5-star review! We're delighted that Rachelle made switching your policies easy, quick, and hassle-free for you and your parents. She’s known for being friendly, professional, and prompt—kind of like the Swiss Army knife of insurance! 🛠️😉 We’re glad you’re happy with your new policies and pricing. If you ever want to explore more options, Rachelle is ready to help. Thanks again for choosing Jay Gemes State Farm! 😊👍🏡🚗"
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Jessi mae

January 14, 2026

5  out of  5
rating by Jessi mae
"Rochelle is my agent. She is so sweet and helpful. I have called multiple times with questions and she is always Patient and kind. She has gotten me the cheapest insurance I’ve ever had. She was so good, I suggested the same to my parents and friends. Thank you Rochelle for all the help and care you show to not just me but everyone I sent that way. You’re the best!"
We responded:
"Hi Jessi Mae! 🌟 Thank you so much for your wonderful 5-star review! Rachelle is delighted to hear she’s been your “sweet and helpful” go-to for all things insurance—patient, kind, and saving you money like a champ! 💸🚗 We truly appreciate you sending your parents and friends our way. We’ll keep working hard to provide the best care and rates possible. Thanks again for trusting Jay Gemes State Farm. You’re the best too! 🙌😊 #InsuranceWins"
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RYAN

January 8, 2026

5  out of  5
rating by RYAN
"Kristen with Jay Gemes state farm has always answered my calls and got me the best price and lowest insurance policy I have had her for 3 plus years and she has always been very helpful and focused on helping when I needed great insurance agent I highly recommend state farm ask for Kristen"
We responded:
"Hi Ryan! 🚗💨 Thanks a ton for the fantastic review! We're thrilled Kristen has been your go-to insurance hero for over 3 years—answering calls faster than a coffee kicks in ☕📞 and finding you the best prices. We'll make sure she knows her efforts are truly appreciated. Here's to many more years of great coverage and peace of mind! 🙌🔒 #TeamGemes #StateFarmStrong"
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Jerry Hickey

January 7, 2026

5  out of  5
rating by Jerry Hickey
"Kristen was very helpful today. She provided the requested documents almost immediately after our phone conversation. Thank you. Keep up the good work."
We responded:
"Jerry, thanks so much for the great review! We’re happy to hear Kristen was able to help you quickly and get those documents to you right after your call. We appreciate you choosing Jay Gemes State Farm and your kind words about our pricing and service. Thanks again, and we’re here anytime you need us!"
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Kristin C

December 22, 2025

5  out of  5
rating by Kristin C
"We love working with Jay Gemes and his State Farm team. Everyone is kind, quick to respond and very helpful. Highly recommend!"
We responded:
"Thank you so much, Kristin! 😊 We’re thrilled to hear you enjoy working with Jay Gemes and the team. Being kind, quick, and helpful is our secret sauce—glad it’s hitting the mark! 🍔👍 We truly appreciate your recommendation and look forward to continuing to serve you! 🚗🏠✨"
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Adam Napper

December 22, 2025

5  out of  5
rating by Adam Napper
"Kristen is Awesome. Thanks for the quick turn around on my service request!"
We responded:
"Thanks so much, Adam! 🙌 We’ll be sure to pass your kudos along to Kristen—she’s blushing! 😊 Quick turnarounds are our specialty, and we’re glad we could get you taken care of in a flash ⚡️. Always here when you need us! 🚗💼✨"
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Jocelyn Crumpton

December 19, 2025

5  out of  5
rating by Jocelyn Crumpton
"I've had a great experience working with Jay and the team. Kristen is helpful, professional, and quick to respond. Highly recommend!"
We responded:
"Hi Jocelyn! 🌟 Thank you so much for the wonderful review! We’re delighted that Jay and the team, especially Kristen, could provide helpful and speedy service. We always aim to make insurance as smooth as possible—no capes needed! 😉 Thanks for recommending us for your homeowners and vehicle insurance. We're here anytime you need us! 🚗🏡😊"
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Jordan Boyle

December 16, 2025

5  out of  5
rating by Jordan Boyle
"Jay has been my agent for over 20 years, so I figured I’d finally leave a review. I’ve been lucky enough to work with him and his amazing team any time I have an insurance question or issue."
We responded:
"Hi Jordan! 🌟 Wow, 20 years – that’s longer than some reality TV shows last! 📺 Thanks a ton for sticking with Jay and the team through all those insurance twists and turns. We’re thrilled to keep providing great prices and service that keep you covered and smiling. Here’s to many more years of teamwork and peace of mind! 🚗💼✨ #InsuranceDreamTeam"
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Griffin Morgan

December 12, 2025

5  out of  5
rating by Griffin Morgan
"Extremely pleasant and helpful. Always super responsive as well."
We responded:
"Hi Griffin! 🚗💨 Thanks a ton for the awesome 5-star review! We're thrilled to hear you found our prices great and our team super responsive — we aim to please (and maybe even impress a little 😉). If your vehicle ever needs a sidekick, you know where to find us! Thanks again for choosing us for your insurance needs! 🙌🚘✨"
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Drake Quattlebaum

December 11, 2025

5  out of  5
rating by Drake Quattlebaum
"Kristen was a great help to me. She knew everything I needed to get my auto payment done on-line!! Thank you Kristen!! Pam and Drake Quattlebaum"
We responded:
"Thank you, Pam and Drake! I'm happy to hear Kristen was able to assist you with your online auto payment. We appreciate your feedback and are always here to help with any other needs you may have. Let us know if there's anything else we can do for you!"