State Farm® Insurance Agent Jay Gemes

"Rachelle was very helpful and. Awesome"

"I recently visited Jay Gemes' State Farm office to obtain a notary bond, and the experience was outstanding from start to finish. Jay handled every step of the process with professionalism, care, and attention to detail. He took the time to explain everything clearly, answered all of my questions, and made what could have been a complicated process feel simple and stress-free.

What impressed me most was his genuine commitment to serving others. Beyond providing exceptional customer service, Jay is also a Big Brother with Big Brothers Big Sisters of the Chattahoochee Valley, where he volunteers his time mentoring local youth. His dedication to both his clients and the community truly reflects the kind of person he is.

If you're looking for an insurance agent who is knowledgeable, trustworthy, and deeply invested in helping people, I highly recommend Jay Gemes and his team at State Farm."

"Hands down the best customer service experience every time. I dealt with Sarah Beth this particular time and she was so professional, pleasant and helpful with my six or seven phone calls in one day while checking VINs for quotes in my search for a new car. 10/10 recommend, wish I could give ten stars. (Sarah Beth deserves a raise, just my personal opinion 😊)"

"Leann was super helpful, patient, and very knowledgeable answering all my many questions about coverage!"

"Great experience. They have a friendly and efficient staff that takes care of you."

"Jean fackler is my goto agent! From car/truck/trailer insurance both commercial and private to home/life and umbrella insurance she has me covered and peace of mind I'm protected and at an incredibly affordable price! Every time I call I get a quick personal response!!! I would give them 6 stars if I could!"

"The whole team is great .. Alanna is excellent"

"Love Jay Gemes State Farm! Very knowledgeable . If you need insurance give them a call."

"The whole team is great!!"

"Been with Allstate ever since i started driving and my rate was roughly the same the whole time. Then suddenly they go 25% without even informing their customers and didn’t even try to help lower their rates.

Huge shout to Gabrielle Dominick for saving me about $75 on my insurance along with a life insurance policy! 5 star aren’t enough for the experience!

(Updated) April 2026:
Jay and his team constantly stay in contact with their members if we need any additions or have any questions! Sarah-Beth and Linda have both been phenomenal now adding my wife to the policy. Wouldn’t trust anyone else with my home and auto than with Jay and his team!"

"Good Folks to do business with."

"Rachelle was absolutely amazing. Fast, great customer service, and got us a rate in care insurance. Definitely Recommend."

"Quick and efficient service with a pleasant tone"

"Leann was super friendly gave me a great quote."

"Rachelle assisted in helping me switch to a policy with State Farm for myself and my parents. She was extremely helpful, friendly, professional, and prompt. She made everything easy and quick for me which made my life easier. She was a pleasure to work with and also offered other options for me to add on in the future if I decide to do so. Very happy with my experience with Rachelle and the pricing of my new policies at State Farm!"

"Rochelle is my agent. She is so sweet and helpful. I have called multiple times with questions and she is always Patient and kind. She has gotten me the cheapest insurance I’ve ever had. She was so good, I suggested the same to my parents and friends. Thank you Rochelle for all the help and care you show to not just me but everyone I sent that way. You’re the best!"

"Kristen with Jay Gemes state farm has always answered my calls and got me the best price and lowest insurance policy I have had her for 3 plus years and she has always been very helpful and focused on helping when I needed great insurance agent I highly recommend state farm ask for Kristen"

"Kristen was very helpful today. She provided the requested documents almost immediately after our phone conversation.
Thank you. Keep up the good work."

"We love working with Jay Gemes and his State Farm team. Everyone is kind, quick to respond and very helpful. Highly recommend!"

"Kristen is Awesome. Thanks for the quick turn around on my service request!"

"I've had a great experience working with Jay and the team. Kristen is helpful, professional, and quick to respond. Highly recommend!"

"Jay has been my agent for over 20 years, so I figured I’d finally leave a review. I’ve been lucky enough to work with him and his amazing team any time I have an insurance question or issue."

"Extremely pleasant and helpful. Always super responsive as well."

"Kristen was a great help to me. She knew everything I needed to get my auto payment done on-line!! Thank you Kristen!!
Pam and Drake Quattlebaum"

"Getting home and auto bundle insurance with Rachelle was quick, professional, and friendly. I didn’t realize how much I was overpaying (seriously, a lot) until I was quoted by her. Thank you, Rachelle and Jay Gemes team!"