Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Griffin Morgan

Griffin Morgan

December 12, 2025

5  out of  5
rating by Griffin Morgan
"Extremely pleasant and helpful. Always super responsive as well."
We responded:
"Hi Griffin! 🚗💨 Thanks a ton for the awesome 5-star review! We're thrilled to hear you found our prices great and our team super responsive — we aim to please (and maybe even impress a little 😉). If your vehicle ever needs a sidekick, you know where to find us! Thanks again for choosing us for your insurance needs! 🙌🚘✨"
Profile photo of Drake Quattlebaum

Drake Quattlebaum

December 11, 2025

5  out of  5
rating by Drake Quattlebaum
"Kristen was a great help to me. She knew everything I needed to get my auto payment done on-line!! Thank you Kristen!! Pam and Drake Quattlebaum"
We responded:
"Thank you, Pam and Drake! I'm happy to hear Kristen was able to assist you with your online auto payment. We appreciate your feedback and are always here to help with any other needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Jennie Carder

Jennie Carder

December 9, 2025

5  out of  5
rating by Jennie Carder
"Getting home and auto bundle insurance with Rachelle was quick, professional, and friendly. I didn’t realize how much I was overpaying (seriously, a lot) until I was quoted by her. Thank you, Rachelle and Jay Gemes team!"
We responded:
"Thank you so much, Jennie! 🎉 We’re glad Rachelle could rescue you from the “overpaying club” 💸—membership definitely not worth it! It’s awesome to hear the process was quick, professional, and friendly 🚗🏡. Welcome to the Jay Gemes team family, where saving money and great service go hand in hand! 🙌😊"
Profile photo of Cham Watkins

Cham Watkins

December 9, 2025

5  out of  5
rating by Cham Watkins
"Always helpful and quick to respond."
We responded:
"Thank you so much, Cham! We like to think of ourselves as the superheroes of quick and helpful—minus the capes (for now). Glad to know Jay Gemes State Farm is always there when you need us!"
Profile photo of Lee Sockwell

Lee Sockwell

December 3, 2025

5  out of  5
rating by Lee Sockwell
"Been using Jay and his amazing crew for my team’s rental properties. They have been very communicative, proactive and awesome."
We responded:
"Hi Lee! Thanks a million for the stellar 5-star review! 🌟 We're thrilled to be your go-to crew for your team’s rental properties. Communication, proactivity, and awesomeness are our middle names (well, almost 😉). Here’s to many more great prices and peace of mind with your homeowners insurance! 🏡💪 #TeamJayGemes"
Profile photo of Chase Bell

Chase Bell

December 2, 2025

5  out of  5
rating by Chase Bell
"Jay and Leann are awesome! Very responsive, honest, and give great service along with affordability. I highly recommend."
We responded:
"Hi Chase! Thanks a ton for the awesome 5-star shoutout! 🌟 Jay and Leann are blushing over here—responsive, honest, and affordable? Sounds like the dream team! 🦸‍♂️🦸‍♀️ We’re thrilled to keep your home and vehicle protected without breaking the bank. 🚗🏡 Thanks for recommending us—you’ve officially earned the title of Chief Awesome Reviewer! 😄👍 #TeamJayGemes"
Profile photo of Ronnetta Long

Ronnetta Long

December 2, 2025

5  out of  5
rating by Ronnetta Long
"I am so grateful for Leanne and the State Farm Family. We have had nothing but a great experience since the day we decided switch our home and auto insurance. They have excellent customer service skills and are very knowledgeable about the services/ products that they offer. They are very patient and respond very quickly to any questions or concerns you may have. Thank you all again for such a great experience. Have a wonderful day."
We responded:
"Hi Ronnetta, thank you so much for your wonderful review! We're so happy that you had a great experience with Leanne and our State Farm family. It's fantastic to know that our customer service and knowledge met your expectations. If you ever have any more questions or need further assistance, we're here for you. Have a wonderful day! - Jay Gemes - State Farm Insurance Agent, Columbus, GA"
Profile photo of Melva Blanchard

Melva Blanchard

December 1, 2025

5  out of  5
rating by Melva Blanchard
"Jay and his team are always ready to provide the best service! We absolutely love working with them. Every time we have a question or a request, they do their best to provide us with all the information we need in a timely manner and we feel very well taken care of. I don't remember being so satisfied with insurance service before as we are now."
We responded:
"Hi Melva! 🌟 Thank you so much for your fantastic 5-star review! Jay and the team are thrilled to hear you feel so well taken care of — we aim to be faster than a speeding policy and more informative than a claims manual! 🚀📝 We're honored to be your go-to for all things insurance and look forward to keeping you smiling (and covered) for years to come. Thanks again for the kind words! 😊👍"
Profile photo of Walter Tyner

Walter Tyner

November 21, 2025

5  out of  5
rating by Walter Tyner
"It was a pleasure meeting with you all to take care our insurance need thank you very much 🙏"
We responded:
"Thank you so much, Walt! 🙌 It was truly our pleasure helping you with your insurance needs. We’re glad the meeting felt more like a friendly chat than paperwork duty—though we promise we’re just as serious about coverage as we are about coffee refills. ☕ We appreciate your trust in Jay Gemes State Farm and look forward to being here whenever you need us!"
Profile photo of Eugene Hill

Eugene Hill

November 13, 2025

5  out of  5
rating by Eugene Hill
"Great experience, fast response, exceptionally service. Thanks Leann!!!!"
We responded:
"Eugene, you just made our day—thank you for the stellar review! We're thrilled you had a great experience and that Leann's lightning-fast service hit the mark. We’ll be sure to pass along your thanks (and all those exclamation points!) to her. If exceptional service were an Olympic sport, Leann would be bringing home the gold 🥇. Come back anytime—we’ll be here, ready to impress again!"
Profile photo of Richard Moncus

Richard Moncus

November 10, 2025

5  out of  5
rating by Richard Moncus
"Had great experience changing my auto and home insurance. Kristen answered all my questions and saved me some money on both policies. She did a great job working with me! My first time with State Farm and hope is good as office experience."
We responded:
"⭐️ Thank You, Richard! Richard, thank you for your fantastic 5-star review! We are delighted to hear you had a great experience and that Kristen was able to save you money on your new auto and homeowners policies. Providing great service and a great price is exactly what we aim for! Welcome to State Farm! We look forward to continuing to serve you. Jay Gemes and the State Farm Team"
Profile photo of Kyle Hudson

Kyle Hudson

October 23, 2025

5  out of  5
rating by Kyle Hudson
"Arianna was very helpful and helped save me some money!!"
We responded:
"Our Thanks to You! Five stars and a great price? That's the insurance equivalent of a hole-in-one! We're thrilled to hear that Arianna was able to work her magic and save you some money. She's got a knack for finding those savings—we suspect she might be a financial superhero in disguise, but we promised not to tell anyone. We appreciate you taking the time to share your experience and for choosing Jay Gemes State Farm. We're here anytime you need us! Jay Gemes and the whole team Like a good neighbor, State Farm is there. (And sometimes, we're cheaper too!)"
Profile photo of Kiara Odom

Kiara Odom

October 15, 2025

5  out of  5
rating by Kiara Odom
"This office staff is absolutely amazing, Kristen has been such a great help!"
We responded:
"Thank you, Kiara! 🌟 Kristen and the team are blushing—guess all those coffee ☕️ and good vibes 😄 really pay off! We're happy to help anytime you need us. #AmazingTeam #CustomerLove #StateFarmSmiles 😊👍"
Profile photo of Earl Mcnary

Earl Mcnary

October 15, 2025

5  out of  5
rating by Earl Mcnary
"Kristen was incredibly helpful today—clear, concise, and attentive to every question I had. Her professionalism made the experience smooth and reassuring. I’m genuinely grateful for the entire State Farm team and the care they consistently provide."
We responded:
"Thank you so much, Earl! 🙌 Kristen and the team are thrilled to hear they made everything clear and smooth—no insurance puzzles here, just straightforward answers! 🧩🚗 We’re always here to keep you covered with care and a smile. 😊 #ClearAndConcise #StateFarmCares #SmoothService"
Profile photo of Kurra B

Kurra B

October 9, 2025

5  out of  5
rating by Kurra B
"Leann has been amazing. Very responsive to all my emails and phone calls. Always seems happy to be helping me work through all the insurance questions I have!"
We responded:
"Thank you so much, Kurra! 🌟 Leann is thrilled to hear she’s been your insurance superhero 🦸‍♀️—ready to answer emails and calls faster than a speeding bullet! 📧📞 We’re here anytime you need, happy to help with all your questions (and maybe a few laughs too)! 😄👍 #TeamJayGemes"
Profile photo of Simone Reyes

Simone Reyes

October 3, 2025

5  out of  5
rating by Simone Reyes
"I called and spoke with Kristen about an issues concerning my insurance policy. She was super helpful and gave me the info that I needed."
We responded:
"Thank you so much, Simone! 🌟 Kristen and the Jay Gemes State Farm team are always here to turn your insurance questions into clear answers—no magic wand needed! 🪄✨ We’re thrilled she could help you out. If you ever need us again, just give a shout! 📞😊 #FiveStarService #InsuranceHeroes"
Profile photo of Christopher Vitek

Christopher Vitek

October 2, 2025

5  out of  5
rating by Christopher Vitek
"I have been with State Farm for over 20 years now for both home and vehicles. I trust they have my best interests in hand with excellent service. Kristen with Jay Gemes here in Georgia makes insuring my home easy and affordable. This is why I will continue to use State Farm for all my insurance needs, thank you very much."
We responded:
"Hi Christopher, Wow—20 years! That’s longer than most reality TV shows last, and way more reliable too. We’re honored to have earned your trust over the decades, and thrilled to hear Kristen has made your home insurance journey smooth and affordable. She’s basically the superhero of premiums (cape optional). Thank you for sticking with Jay Gemes State Farm here in Georgia. We’ll keep doing our best to make sure your coverage stays strong, your service stays excellent, and your rates stay reasonable—no magic wand required. Here’s to many more years of protecting what matters most!"
Profile photo of Deborah Ryan

Deborah Ryan

September 25, 2025

5  out of  5
rating by Deborah Ryan
"Leann is amazing!! Getting quotes, making car insurance changes and talking agents is something I do not enjoy. But there was something special about Leann. She wasn't pushy, but pleasant and professional. She knows her product well and she listens. She made it easy. Thank Leann for your help. D. Ryan 9/2025"
We responded:
"Thanks so much, Deborah! We totally get it—insurance stuff isn’t usually anyone’s idea of a good time (unless you're Leann, who might just dream in policy language). We're thrilled she made the process feel less like a chore and more like a chat with a very knowledgeable friend. We'll make sure she gets your kind words—she might even frame them next to her desk!"
Profile photo of Jeremy Haick

Jeremy Haick

September 11, 2025

5  out of  5
rating by Jeremy Haick
"Jay and his team at Statefarm are great. They are very helpful when I need anything and it's much appreciated. The last time I needed something, I spoke with Kristen and she was awesome. Thank yall!"
We responded:
"Thanks a ton, Jeremy! 🌟 Jay, Kristen, and the crew are thrilled to hear it—helping you is our favorite hobby (right after coffee and paperwork ☕📄)! We’re always here whenever you need us. You rock! 🤘😁"
Profile photo of Dominique Bowen

Dominique Bowen

August 28, 2025

5  out of  5
rating by Dominique Bowen
"Sarabeth was an immediate help to taking care of my renters insurance. Great service!"
We responded:
"Thanks a million, Dominique! 🌟 Sarabeth’s got those insurance superpowers ⚡️🦸‍♀️ ready to save the day—renters insurance never looked so good! 🏠💼 #FiveStarsAndSmiles 😄✨"
Profile photo of Bethany Myers

Bethany Myers

August 25, 2025

5  out of  5
rating by Bethany Myers
"Thank you!!! Kirsten was super helpful…"
We responded:
"Bethany, thank YOU!!! We’re thrilled Kristen was super helpful—she’s basically our office’s secret weapon (though not so secret anymore 😄). We’ll make sure she gets a high-five and maybe a cookie. Come back anytime—we’re always here to help with insurance and good vibes!"
Profile photo of Devin Howard

Devin Howard

August 15, 2025

5  out of  5
rating by Devin Howard
"Kristin and Arianna are amazing!!! Always friendly and willing to help. Jay Gemes’ State Farm office is top tier!!!!!"
We responded:
"Thanks so much, Devin! We told Kristin and Arianna about your review, and now they’re both blushing brighter than a freshly painted State Farm sign. We’re thrilled to be your “top tier” insurance dream team—always here to help, with a smile (and maybe a coffee or two)!"
Profile photo of Diamond Williams

Diamond Williams

August 15, 2025

5  out of  5
rating by Diamond Williams
"Have been with them for years and they are always so nice and helpful! Wonderful team!!!"
We responded:
"Thank you so much, Diamond! We're thrilled to hear we've been your insurance BFFs for years—always nice, helpful, and ready to save the day (cape not included)! Here’s to many more wonderful years together! 🌟😊"
Profile photo of Stephanie Porterfield

Stephanie Porterfield

August 14, 2025

5  out of  5
rating by Stephanie Porterfield
"Jay and his team are great! Personalized service, they care about our family and our needs!! #JayfromStateFarm"
We responded:
"Stephanie, you just made our day! 🥹 We’re blushing harder than Jake in his khakis. Thank you for trusting us with your family’s needs—we’re honored to be your #JayfromStateFarm. Personalized service is our jam."
Profile photo of Will Harper

Will Harper

August 5, 2025

5  out of  5
rating by Will Harper
"Always a good connection, Leann helped us greatly with our switch to statefarm and patience!"
We responded:
"🌟 Will, thank you for the thoughtful review. We’re so pleased to hear that Leann’s support and patience helped make your transition to State Farm a smooth one. At Jay Gemes State Farm, we take pride in building reliable connections and providing attentive service. We truly appreciate your trust and look forward to serving you for years to come."