State Farm® Insurance Agent Jay Gemes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Fred Carnes
October 25, 2024
5
out of
5
rating by Fred Carnes
"Leann was extremely helpful and friendly in guiding through the process...thanx"
We responded:
"We are grateful for LeAnn and also for you. "
Dalton Avery
October 14, 2024
5
out of
5
rating by Dalton Avery
"Always a pleasure talking with Jay Gemes. Very responsive and knowledgeable about consumer policy’s never have any issue great working with his office."
We responded:
"Thanks so much Dalton, we are grateful to with work with you also!"
Rachel Miles
October 11, 2024
5
out of
5
rating by Rachel Miles
"Sara Beth was amazing with helping me add two more cars to my insurance. We love State Farm!"
We responded:
"Sara Beth is amazing and we are so glad to take care of you!"
william brown
October 2, 2024
5
out of
5
rating by william brown
"Great customer service and pricing. Went above and beyond to get me the information I needed and kept in constant contact throughout the entire process."
We responded:
"William, we are so glad to take care of your insurance"
Jackie Canillas
August 22, 2024
5
out of
5
rating by Jackie Canillas
"Insurance can be so stressful and confusing but Leann made it so easy to switch. She was very helpful and went the extra mile to make sure we were getting the best deal possible with the coverages we needed."
We responded:
"Jackie, thank you for your wonderful review. I'm glad to hear that Leann made the process of switching insurance easy and stress-free for you. We always strive to provide the best service and ensure our clients get the coverage they need. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Jay Gemes - State Farm Insurance Agent, Columbus, GA"
Taylor Baucom
August 22, 2024
5
out of
5
rating by Taylor Baucom
"Leanne is such a pleasure to work with! She made the process quick and pain free. Her communication was clear and professional."
We responded:
"Thank you, Taylor, for your positive review. I'm glad to hear that Leanne made the process quick and pain-free with clear and professional communication. We appreciate your feedback and look forward to assisting you with any future needs. - Jay Gemes - State Farm Insurance Agent, Columbus, GA"
dodwell clifton
August 15, 2024
5
out of
5
rating by dodwell clifton
"I have been with State Farm since I turned 16 years old. I have worked with three different agents — only due to the retirement of two of them. Jean Fackler at Jay Gemes is my go to person on every issue that I’ve experienced from housing to auto to RVing to you name it. I highly recommend Jay Gemes State Farm and be sure to ask for Jean!"
We responded:
"Hey Dodwell, Thanks for being such a loyal customer over the years! I'm glad to hear that Jean has been able to assist you with everything from housing to RVing. Your recommendation means a lot to us. If you ever need anything else, we're here to help. - Jay Gemes - State Farm Insurance Agent, Columbus, GA"
Ronnetta Long
August 1, 2024
5
out of
5
rating by Ronnetta Long
"I am so grateful for Leanne and the State Farm Family. We have had nothing but a great experience since the day we decided switch our home and auto insurance. They have excellent customer service skills and are very knowledgeable about the services/ products that they offer. They are very patient and respond very quickly to any questions or concerns you may have.The staff personally signed a beautiful card that welcomed us to the company and thanked us for allowing them to serve us. Thank you all again for such a great experience. Have a wonderful day."
We responded:
"Hi Ronnetta, thank you so much for your wonderful review! We're so happy that you had a great experience with Leanne and our State Farm family. It's fantastic to know that our customer service and knowledge met your expectations. If you ever have any more questions or need further assistance, we're here for you. Have a wonderful day! - Jay Gemes - State Farm Insurance Agent, Columbus, GA"
Jennifer Kinder
July 22, 2024
5
out of
5
rating by Jennifer Kinder
"People switch insurance agents a lot these days. Not us - we've been with Jay and his group for years. We doubt we'll ever find anyone as reliable, attentive, and who will actually have informative discussions/Q&A's about your insurance options. And their costs and prices match, and often better, other companies. Wonderful agent and staff!!!!"
We responded:
"Hi, Jennifer! Thank you for your loyalty and trust over the years. It means a lot to know that you appreciate our reliability and attention to detail. We always aim to have meaningful discussions about insurance options to ensure you’re well-informed. It's wonderful to hear that our costs and prices have been competitive for you. Your support of me and my team is very encouraging. We look forward to continuing to serve you for years to come! - Jay Gemes - State Farm Insurance Agent, Columbus, GA"
Rebecca Gemes Bice
July 17, 2024
5
out of
5
rating by Rebecca Gemes Bice
"Always takes care of his customers and willing to go the extra mile, even if you're experiencing a true need at an inopportune time. His staff is helpful and kind. Highly suggest Jay as your agent!"
We responded:
"Hi Rebecca, thank you so much for your wonderful review! I'm so happy to know that you feel well taken care of, even during those inopportune times. Our team strives to be helpful and kind, and your recommendation means a lot to us! If you ever need anything in the future, don't hesitate to reach out. - Jay Gemes - State Farm Insurance Agent, Columbus, GA"
Mark Louwaert
July 15, 2024
1
out of
5
rating by Mark Louwaert
"Worst insurance representation I’ve ever dealt with, less than 2 weeks notice to either put a roof on my house or I lose my policy with no written notice only a phone call, I CAN PROMISE YOU WILL OVERPAY AND BE UNDERSERVED BY THIS IDIOT"
We responded:
"Mark, I appreciate you sharing your experience with us. I'm truly sorry to hear about the challenges you faced regarding your policy. Your feedback is valuable, and I would like to address any concerns you have. Please feel free to reach out to our office so we can discuss this further and find a resolution together. Thank you for bringing this to our attention. Jay Gemes - State Farm Insurance Agent, Columbus, GA"
Stephen Norman
June 19, 2024
5
out of
5
rating by Stephen Norman
"I moved states and they were a huge and amazing help! Highly recommend!!!"
We responded:
"Stephen, we're thrilled to have been a huge and amazing help during your move! We're pleased to hear you highly recommend our services! Our team is grateful for your positive feedback and we're elated to have provided you with exceptional assistance. Looking forward to assisting you further in the future! - Jay Gemes - State Farm Insurance Agent, Columbus, GA"
tammie brown
June 18, 2024
5
out of
5
rating by tammie brown
"We worked with Noah to get the best bundle! He was prompt, quick & paid attention to details! I shopped several different insurance providers & found Noah to be the most personable & communicated quite well keeping us informed of all our options etc each step of the way! We highly recommend this young man & have thoroughly enjoyed working with him! 5 star service all the way!!!"
We responded:
"Tammie, your feedback is truly appreciated! I'm pleased to hear that Noah provided prompt and detailed service, helping you find the best insurance bundle. We're grateful for your recommendation and look forward to assisting you with all your insurance needs in the future! - Jay Gemes - State Farm Insurance Agent, Columbus, GA"
Jim Cor
June 17, 2024
5
out of
5
rating by Jim Cor
"Always very attentive and amazing customer service! I think it’s great how I can text them and they take care of everything I need with no issues. definitely recommend!"
We responded:
"Jim, we're thrilled you're pleased with our attentive and amazing customer service! We're glad you find it convenient to text us for all your insurance needs. Thank you for recommending us! For any future assistance, feel free to reach out. - Jay Gemes - State Farm Insurance Agent, Columbus, GA"
Ed Koeser
June 13, 2024
5
out of
5
rating by Ed Koeser
"Noah did a great job setting me up with my home and auto insurance."
We responded:
"Ed, I'm delighted you're pleased with the home and auto insurance setup Noah provided! We're grateful for your positive feedback and look forward to assisting with any future insurance needs you may have. Jay Gemes - State Farm Insurance Agent, Columbus, GA"
Tori Gibson
June 12, 2024
5
out of
5
rating by Tori Gibson
"This particular group of people at State Farm are G R E A T. Majority of the time I speak with Sara Beth. For the last almost 2 years, she has been wonderful. She never fails to give us calls back if needed. She texts to make sure everything is going good. She has great customer service and treats my husband and I like we were her family! We love being a part of State Farm 🩷"
We responded:
"Tori, we are thrilled to hear that Sara Beth has provided you with exceptional service for almost 2 years! We are pleased to know that she treats you like family and ensures everything is going well. Thank you for being a part of our State Farm family! If you need anything, feel free to reach out. - Jay Gemes - State Farm Insurance Agent, Columbus, GA"
MHARLIE JACKSON
June 11, 2024
5
out of
5
rating by MHARLIE JACKSON
"Ms. Jean is my absolute favorite. She’s taken care of me since Jay Gemes took over my policies. She’s sat on the phone with me and helped me understand what I’m pay for. I may get on the other great people nerves because I call specifically for her. His whole staff is nice and treats me like family. Ms.Jean is my person though. She gets everything. I even called her when I had my son. In 2019. She has always personally checked on me. Whole staff a 10 out of 10. Ms. Jean 11/10. I enjoy my state farm agent and his staff."
We responded:
"Mharlie, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Peyton Burton
June 11, 2024
5
out of
5
rating by Peyton Burton
"Great customer care and attention to detail. Jay Gemes and his crew did a great job at taking care of us. Thank you!"
We responded:
"Peyton, I am happy to hear about your positive experience with our team. Thank you for choosing us to take care of your insurance needs. We're here for you anytime you need assistance! - Jay Gemes - State Farm Insurance Agent, Columbus, GA"
adam oneal
May 14, 2024
5
out of
5
rating by adam oneal
"Always amazing service, they have helped me in the best ways possible since i switched providers. Had to file a claim shortly after switching and the process was simple and any questions i had were answered right away. Recommend with out a doubt!"
We responded:
"Adam, we're thrilled to hear about your amazing experience with our team! We're pleased that we could assist you seamlessly with your claim and provide prompt answers to your questions. Thank you for recommending us without a doubt! We're here for all your insurance needs. - Jay Gemes - State Farm Insurance Agent, Columbus, GA"
Dmoney Blake
May 7, 2024
5
out of
5
rating by Dmoney Blake
"The people here are really great people. No matter what I need they're very understanding and always willing to help. Thank you guys!"
We responded:
"Thank you! Your review means a lot to us, and we sincerely thank you for sharing your positive experience! We're pleased to hear that our team at Jay Gemes - State Farm Insurance Agent is always understanding and willing to help. Providing exceptional service to our customers is our top priority, and we're grateful for your kind words. If you ever need assistance in the future, we're here for you! Jay Gemes - State Farm Insurance Agent, Columbus, GA"
Lauren Teague
May 1, 2024
5
out of
5
rating by Lauren Teague
"Had a good experience with them. Noah was very helpful."
We responded:
"Lauren, thank you! We appreciate your trust in us to take care of your insurance policies."
Jason Janney
April 27, 2024
5
out of
5
rating by Jason Janney
"Jay Gemes State Farm is awesome! We followed Jean Fackler to this office because she is the absolute best and glad we did because Jay is amazing too! Thank you guys!"
We responded:
"Hi, Jason! Thank you for the praise for Jean! They are a vital part of the team and we value how much they care about all our customers. Thank you for giving us the chance to help you with your insurance needs. We value you for letting us be your good neighbor!"
P A
April 25, 2024
5
out of
5
rating by P A
"Jean is the best she always knows the answer. Some people go a step above she starts at a step above."
We responded:
"Thank you for your feedback. We're glad to hear that Jean has consistently provided knowledgeable assistance. Your satisfaction is important to us, and we're committed to maintaining high standards of service. - Jay Gemes - State Farm Insurance Agent"
Phillip Reiney (Brad)
April 20, 2024
5
out of
5
rating by Phillip Reiney (Brad)
"Great people, always take time to work with you to find the wright policy for your needs👍 Jean has plenty experience and has been my go to person for 30 plus years"
We responded:
"Thanks for the kind words, Phillip! We’re happy to hear Jean was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve! - Jay Gemes - State Farm Insurance Agent"
Sammy Foster
April 19, 2024
5
out of
5
rating by Sammy Foster
"Sara Beth at State farm gave excellent customer service"
We responded:
"Sammy, thank you for recognizing Sara Beth's excellent customer service! - Jay Gemes - State Farm Insurance Agent, Columbus, GA"