
State Farm® Insurance Agent Jay Gemes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Trent McEntyre
March 26, 2025
"I’ve received excellent service from Jay Gemes for many years. I recently was in the process of buying a Tesla. We were trying to take advantage of an offer that was expiring quickly, and we needed a quote for insurance. One of Jay’s team members, Kristen, did a 5-star job getting what we needed when we needed it."
"Thank you, Trent, for your kind words! I'm happy to know that you've consistently received excellent service over the years. It's great to hear that Kristen was able to assist you promptly with your insurance quote. If you have any further questions or need assistance in the future, feel free to reach out to our office."
Silvia Thompson
February 25, 2025
"My experience with Kristen was very pleasant. She did not hassle me or made me feel like I was just another number added to her list of possible clients. I did take awhile to make a decision, since I have been with another company for over 30 years and was hesitant to change, even though I knew they were very expensive. But thanks again Kristen for your patience and finding the best solution for me. Blessings Silvia T."
"Thank you so much, Silvia, for sharing your heartfelt experience with Kristen. It warms our hearts to hear that she provided you with the patience and personalized service you truly deserve. Your satisfaction means the world to us, and we are deeply grateful for your trust in our team. Wishing you all the best on your journey! "
Curtis Smith
February 21, 2025
"Worked with Leann Peters and she was fantastic. She made everything smooth and painless. Highly recommend working with her. Oh"
"We appreciate you, Curtis! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you! "
Jon Enright
February 20, 2025
"Leann is great to work with. I have gone through her for insurance for a few homes and would highly recommend her to anyone who is looking for home insurance."
"Jon, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience working with Leann. She truly goes above and beyond for her clients, and your recommendation means the world to us. If you ever need assistance in the future or have any questions, don’t hesitate to reach out. We’re here to help! Jay Gemes State Farm Team"
Christy Bingham
February 20, 2025
"Arianna did a great job helping us find the right policy for us. Her out of the box thinking was exactly what we needed. If you have a difficult situation I highly recommend her and everyone at Jay's office. Thank you Arianna for all of your help."
"Christy, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Arianna was able to help you find the perfect policy. Her creative approach and dedication to our clients are truly valued here at Jay Gemes State Farm. Your recommendation means a lot to us, and we’re grateful for the trust you’ve placed in our team. If you ever need anything else, don’t hesitate to reach out. Thanks again for your kind words! Jay Gemes "
Kevin & Stacey Baker
February 18, 2025
"Jay and the staff are always so helpful and a pleasure to work with."
"Kevin & Stacey, Thank you so much for your wonderful 5-star review! We truly appreciate your kind words about Jay and our team. It’s always our goal to provide exceptional service, and we’re thrilled to hear that you had a positive experience with us. We look forward to working with you again in the future!"
Jasmine Malaby
February 18, 2025
"Gabrielle was amazing with helping me pick the best Insurance for me! ❤️ Update 2/18/2025: I have been a customer here and I have recently been working with Arianna. She has helped me tremendously with learning about policies and helping choose the correct one for me! Best customer service. I’d give 100 stars if I could!!"
"Thank you, Jasmine for the five-star rating! We’re honored to have you as a customer at our State Farm in Columbus, Georgia."
Anja Staten
February 10, 2025
"Jay Gemes and his team goes above and beyond. They are always quick to respond and helpful. Haven’t had to file any claims, but have had other things I needed in a timely manner and they have become through. They also always reach out once a year to make sure policy is still good."
"Anja, thank you for your fantastic feedback and perfect rating! We’re delighted to know that our team’s responsiveness and commitment have met your expectations. Your satisfaction is our top priority, and we look forward to continuing to assist you with your insurance needs."
Katy Edwards
February 3, 2025
"Appreciate Jay and his whole staff! Always there to help me with my questions and concerns!"
"Katy, we appreciate you taking the time to leave us a review. We are so happy to hear that our team was able to assist you with all of your questions and concerns. "
taja fields
January 31, 2025
"LeAnn was the best she gave me a quote and didn't give me a hard time at all I'm really glad I had her as my agent she got me fully covered and offered discounts that benefit me, it was a easy and fast YOU ROCK LEANN!!!!"
"Hi Taja! Thank you so much for your amazing review! We're thrilled to hear that LeAnn provided you with such exceptional service and made the process easy and enjoyable for you. It's wonderful to know that she was able to find you the best coverage and discounts. We appreciate your kind words and support. If you ever need anything else, don’t hesitate to reach out. You rock too! 🌟"
daniel swindasz
January 31, 2025
"Leann did an amazing job getting me and my family all set with Statefarm home owners and auto insurance. We transferred from Geico during our move to Colombus and made it as smooth as possible."
"Hi there! Thank you so much for your wonderful 5-star review! We’re thrilled to hear that LeAnn made your transition to State Farm so smooth and efficient. It’s great to know that you and your family are all set with your homeowners and auto insurance. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Welcome to the State Farm family!"
adelita greeson
January 24, 2025
"We recently brought our new driver in our family on board and Kristin and team were helpful, knowledgeable, and patient with all my questions. Great customer service."
"Thank you so much for your wonderful review, Adelita! We're delighted to hear that Kristin and the team provided you with the helpful and patient service you needed. It's great to know that we could assist you in bringing your new driver on board. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. We appreciate your feedback and your trust in us!"
Brenden Carr
January 22, 2025
"Alanna was super helpful and helped me get everything together very quickly!"
"Dear Brenden Carr, Brenden, we're thrilled to hear that Alanna provided you with such helpful and efficient service. Your satisfaction is our priority, and we appreciate your 5-star rating. Please feel free to reach out anytime for further assistance."
Jamia Mckee
January 22, 2025
"Thanks to Mrs.Arianna, I’ve had the most pleasurable experience I think you can ever have with an insurance company. She not only broke down different polices, auto and life insurance, she was really trying to meet my needs as a customer. If I ever have any questions I would want to speak to her again. The patience and care you have for me as a customer I really appreciated it. If you are looking for a insurance company that cares about your needs and will help find discounts for you this is it. It’s been 4 years and counting!"
"Jamia, Thank you so much for taking the time to share your wonderful experience with Arianna and our team! We're thrilled to hear that she was able to provide you with the personalized service and support you were looking for in your insurance journey. At Jay Gemes State Farm, we pride ourselves on understanding our customers' needs and finding the best solutions for them, so it's fantastic to know that Arianna made such a positive impact on your experience. Your trust and loyalty over the past four years mean the world to us!"
Jeffery BLACK
January 17, 2025
"Very great 👍🏼👍🏼"
"Thank you, Jeffery, for the amazing review! Our team works hard to provide a great insurance experience in Columbus and we are thrilled to hear that you are happy with our services."
Cynthia Patrick
January 15, 2025
"Jay Gemes at State Farm, whole staff this the best 👌, they offer the best rates for all types of insurance."
"Cynthia, you are the best, we are so glad to take care of your insurance."
TimeWaits ForNoone
January 15, 2025
"State farm has definitely fallen from what they use to be . Dishonoring their word when repeatedly over the phone and via email saying the same thing. For generations my family has been with company and it sure has changed"
"Thank you for sharing your feedback with us. We genuinely value the opinions of both customers and non-customers alike. We're sorry to hear that your experience with State Farm has not met your expectations, especially considering your family's long-standing relationship with us. We strive to uphold our commitments and provide excellent service, and it’s concerning to hear that you feel we have fallen short. Your feedback is important, and we would appreciate the opportunity to address your concerns directly. Please feel free to reach out to us with any specific issues you’ve encountered so we can work towards a resolution. Thank you again for your input, and we hope to regain your trust in the future."
William Thornton
January 13, 2025
"Having insurance is very important . State Farm came to rescue in My time of need. That's what you hope to get when you have a problem."
"William, we are glad to help you, thanks for this wonderful review. "
Paul Chappell
January 13, 2025
"I've known Jay for a long time. Always honest. Always concerned with my best interest, not his own. Always responsive when I have a need."
"Paul, you are a fine man and a great customer, so glad to have you in the Gemes team. "
lloyd handia
January 3, 2025
"A good refresher to driving examination, with greater detail of on road safe practices."
"Lloyd, I'm glad the driving class was helpful, thanks for choosing Jay Gemes State Farm for your home and car insurance. "
Yulane Wilson
December 20, 2024
"Kristen was great today helping me make a change to my account. I casually mentioned my rates and she immediately recommended that I take a Defensive Driver Class. I took it and it was easy to understand. I passed, yeah! That entitles me to a discount. Thank you, Kristen for listening and helping me."
"Thank you for sharing your positive experience with Kristen. We're delighted to hear she was able to assist you effectively and that you benefited from the Defensive Driver Class. "
Brandy Edmonson
December 20, 2024
"Leeann made my sign up very easy and provided great customer service"
"Thank you for your wonderful feedback! We're thrilled to hear that Leeann made your sign-up process smooth and delivered excellent customer service. Your satisfaction is our priority, and we appreciate your kind words."
Carol Harvey
December 19, 2024
"I can’t thank Jay Gemes and his office for responding so quickly. I spent over an hour trying to send information to Synovus which they would not accept. It was going to an unmonitored mailbox that only took certain formats. Thank you to this State Farm office for handling this!"
"Thank you, Carol, for your kind words and for sharing your experience. We're delighted to hear that our team was able to assist you so quickly. We appreciate your business. "
Russell Boyette
December 17, 2024
"Kristen did a great job helping us to home and auto insurance. She was very patient with me on the phone. Russell Boyette"
"Thank you so much for your kind words! We're thrilled to hear that Kristen was able to assist you with your home and auto insurance needs. Her patience and dedication to our clients are truly appreciated. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!"
Easy Rhino
December 12, 2024
"I’ve been with Jay Gemes State Farm for seven years and experienced a seamless insurance coverage on my property and vehicles. Excellent coverage and customer service from day one. Highly recommended 👍🏻👍🏻"
"Thank you for your kind words and for being a valued customer for seven years. We're thrilled to hear about your positive experience with our coverage and service. Your recommendation means a lot to us! "